SMS Policy

1. Introduction

This SMS Policy ("Policy") describes how Z&Z Auto Sales ("Company," "we," "us," or "our") uses text messaging (SMS/MMS) to communicate with individuals who have provided their mobile phone number and consented to receive text messages from us. This Policy is incorporated by reference into our Terms of Use and Privacy Policy.

By opting in to our SMS program — whether through our website, a paper form, a phone call, or at our dealership — you agree to the terms described below.

2. Consent to Receive Text Messages

By providing your mobile phone number and opting in (for example, by checking a consent box on our website, submitting a contact/financing form with SMS consent enabled, or verbally agreeing at our dealership), you expressly consent to receive text messages from Z&Z Auto Sales, including messages sent using an automatic telephone dialing system or similar technology.

Consent to receive SMS messages is not a condition of any purchase or financing. You may still do business with us if you decline to receive text messages; alternative contact methods (phone, email) remain available.

3. Types of Messages You May Receive

Depending on the consent you provide, you may receive text messages related to:

1. Sales & inquiry follow-up — responses to vehicle inquiries, test drive scheduling, and price quote follow-ups;
2. Financing updates — status updates on credit applications, document requests, and approval notifications;
3. Service & appointment reminders — confirmations and reminders for scheduled service or delivery appointments;
4. Marketing & promotions — new inventory alerts, special offers, and dealership events (only if you have opted in to marketing messages specifically);
5. Account & transactional notices — information related to an existing purchase, trade-in, or ongoing transaction with our dealership.

4. Message Frequency & Fees

Message frequency varies depending on your interactions with our dealership and the type of consent provided. You can generally expect to receive between 1 and 8 messages per month, though this may vary during active transactions (such as an in-progress financing application).

5. How to Opt Out

You may opt out of receiving text messages from us at any time by replying STOP, UNSUBSCRIBE, CANCEL, END, or QUIT to any message you receive from us. After you send the opt-out message, we will send you a one-time confirmation that you have been unsubscribed, and you will no longer receive text messages from that program. You may continue to receive text messages for a short period while your request is being processed.

If you have opted in to multiple message programs (for example, both service reminders and marketing), you may need to opt out of each separately, or you may contact us directly using the information in Section 10 to opt out of all programs at once.

6. Getting Help

For help at any time, reply HELP to any text message you receive from us, or contact us directly at sales@zz-auto-sales.com or +1 (555) 555-5555. We will respond with information on how to get assistance or manage your message preferences.

7. Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages. We do not guarantee the delivery or timing of any text message, as delivery is subject to effective transmission from your network operator. Supported carriers include, but are not limited to, AT&T, T-Mobile, Verizon Wireless, Sprint, and other major U.S. carriers. Participating carriers are not responsible for the content of the messages sent through our SMS program.

8. Privacy of Your Information

Your mobile phone number and any information collected in connection with our SMS program will be used in accordance with our Privacy Policy. We do not sell, rent, or share your mobile phone number or SMS opt-in status with third parties for their own marketing purposes. Text message originator opt-in data and consent will not be shared with any third parties for promotional or marketing purposes unrelated to providing our own services to you.

9. Changes to This Policy

We may update this SMS Policy from time to time to reflect changes in our practices or applicable law. The "Last updated" date at the top of this page indicates the most recent revision. Continued participation in our SMS program after changes take effect constitutes your acceptance of the revised Policy.

10. Contact Us

For information on how we collect and use your personal information more broadly, please see our Privacy Policy. For the terms governing your use of this Site, please see our Terms of Use.