Privacy Policy

1. Introduction

Z&Z Auto Sales ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, zz-auto-sales.com (the "Site"), request financing, submit an inquiry, or otherwise interact with our dealership.

By using the Site or providing us with your information, you consent to the practices described in this policy. If you do not agree with the terms of this policy, please do not use the Site.

2. Information We Collect

We may collect the following categories of information:

1. Identifying information — name, mailing address, email address, phone number, date of birth.
2. Vehicle interest data — makes, models, trims, price ranges, and inventory items you view, save, or inquire about.
3. Financing & credit application data — Social Security number, employment and income information, government-issued ID details, and other information necessary to process a credit or financing application.
4. Trade-in information — VIN, mileage, condition, and photos of any vehicle submitted for a trade-in valuation.
5. Technical data — IP address, browser type, device identifiers, referring URLs, and pages visited, collected automatically via cookies and similar technologies.
6. Communications — messages you send us via contact forms, chat, phone, text message, or email.

3. How We Use Your Information

We use the information we collect to:

1. Respond to inquiries, quote requests, and trade-in valuation requests;
2. Process and submit financing and credit applications to lending partners;
3. Schedule test drives, service appointments, and deliveries;
4. Send you marketing communications about vehicles, promotions, and offers (where permitted, and with an opt-out available at any time);
5. Improve and personalize the Site, our inventory listings, and your browsing experience;
6. Detect, investigate, and prevent fraudulent transactions and other unlawful activity;
7. Comply with legal, regulatory, and contractual obligations, including those imposed by lenders, manufacturers, and state DMV requirements.

4. Cookies & Tracking Technologies

Our Site uses cookies, web beacons, and similar tracking technologies to operate core functionality, remember your preferences (such as saved vehicles), analyze site traffic, and deliver relevant advertising. We may use third-party analytics and advertising providers (such as Google Analytics and Meta/Facebook Pixel) that place their own cookies on your device.

You can control cookies through your browser settings, including blocking or deleting them. Disabling cookies may affect certain features of the Site, such as saved searches or vehicle comparison tools.

5. Sharing Your Information

We do not sell your personal information for monetary consideration. We may share your information with:

1. Lending institutions and financing partners — to process credit applications and financing requests you submit through our Site or in person;
2. Service providers — vendors who help us operate the Site, host data, process payments, send communications, or provide analytics, under confidentiality obligations;
3. Manufacturers and warranty providers — where relevant to vehicle sale, warranty registration, or recall notices;
4. Government authorities — DMV, tax authorities, or law enforcement where required by law or to protect our legal rights;
5. Successors — in connection with a merger, acquisition, or sale of dealership assets, subject to standard confidentiality protections.

6. Financial & Credit Application Data (GLBA Notice)

As a dealership that arranges vehicle financing, we are subject to the Gramm-Leach-Bliley Act ("GLBA") and its implementing FTC Safeguards Rule regarding the handling of nonpublic personal information ("NPI") collected in connection with credit applications.

We collect NPI such as income, employment history, Social Security number, and credit history solely to evaluate and process financing applications on your behalf. This information is shared only with the lenders and financial institutions you authorize us to contact, and with service providers who assist in processing your application under contractual confidentiality obligations. We maintain administrative, technical, and physical safeguards designed to protect NPI from unauthorized access, consistent with the FTC Safeguards Rule.

7. Your Privacy Rights

California Residents (CCPA/CPRA): If you are a California resident, you have the right to request disclosure of the categories and specific pieces of personal information we have collected about you, request deletion of your personal information (subject to certain exceptions), and opt out of the "sale" or "sharing" of personal information, to the extent applicable. We do not knowingly sell personal information for monetary consideration.

Marketing opt-out: You may unsubscribe from marketing emails at any time by clicking the "unsubscribe" link included in each message, or opt out of text messages by replying "STOP" to any message we send.

To exercise any of these rights, please contact us using the information in Section 12. We will not discriminate against you for exercising your privacy rights.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so that we may promptly delete it.

10. Third-Party Links

Our Site may contain links to third-party websites, including lender applications, manufacturer sites, and social media platforms. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policy of any third-party site you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The "Last updated" date at the top of this page indicates when the policy was last revised. Continued use of the Site after changes take effect constitutes your acceptance of the revised policy.

12. Contact Us

For questions unrelated to privacy, please use our standard Contact page. To review the terms governing your use of this Site, please see our Terms of Service.